Inhouse iPad App For Resort Conceirges

HELPING TO DELIVER GREAT CUSTOMER EXPERIENCES

Project Endeavour delivered an employee-facing iPad app to help our Luxury Hotel Concierges provide great customer service, update passenger information, send emails and replace all paper forms.

I was responsible for designing the user flows, page layouts and UI components to satisfy over 190 User Stories. I also helped build a working prototype in Axure as a reference for the development team.

Company: Specialist Holiday Group
Date: September 2015